Systems Analyst

Working in our fast paced, successful Business Systems team in our London/Cardiff/Manchester office there has never been a better time to join Pepper Money, a specialist mortgage lender backed by a global financial institution offering first and second charge loans.

We really do believe that it’s our people who are our main competitive advantage – the ‘thing’ that sets us apart from our competitors.

Our passion is to ‘Help People Succeed’. This is at the heart of everything we do and includes our valued customers, intermediary brokers and partners as well as all of our fantastic colleagues.

What you will be doing 

In this role, you will play a vital part in delivering technical and strategic change across our core business systems, using your expertise to support and enhance our mortgage origination platforms. You’ll work across technical, business and supplier teams to ensure system changes, releases, and support activities are delivered efficiently and accurately.

You will:

• Administer and configure mortgage origination platforms, including rules engine, document management and task management tools.
• Write SQL queries, analyse datasets and manage SQL jobs within the mortgage originations ecosystem.
• Conduct impact analysis and implement technical solutions that meet business requirements.
• Support accurate ETL processes and data integrity into the Data Lake.
• Configure and administer business applications managed by the Business Systems team.
• Support release management and environment management across projects and change requests.
• Collaborate with stakeholders, Change Managers and Project Managers on strategic and regulatory change delivery.
• Provide 1st and 2nd line support for applications, resolving incidents within SLAs.
• Support product releases, scheduled maintenance and issue tracking.
• Maintain accurate documentation across internal change and issue management systems.

What we are looking for

We’re looking for a technically strong and analytically minded individual with experience in mortgage origination systems and a talent for problem‑solving. You’ll bring strong communication skills, the ability to manage competing priorities and a proactive approach to improving systems, processes and data quality.

You will bring:

• Ability to read and interrogate XML and understand how XML structures map to relational databases.
• Strong SQL skills and experience conducting detailed data analysis.
• Excellent analytical thinking, problem‑solving capability and organisational skills.
• Understanding of system behaviour, data dependencies and regulatory impacts.
• Clear, confident communication skills with the ability to influence and collaborate across functions.
• Ability to work independently under pressure and manage multiple priorities.
• High integrity, ownership and a commitment to quality and compliance.
• Willingness to challenge current processes, drive improvements and support the organisation through change.

Some of the benefits we provide are:

• Competitive salaries and bonus schemes
• Hybrid home/office working arrangements
• Regular training and opportunities to learn and grow
• Holiday leave plus bank holidays
• Medical insurance cover
• Life insurance
• Health and wellbeing support

In return for your commitment, you’ll have the chance to develop your career in a dynamic environment, working alongside top talent and an exceptional leadership team. If you want to be involved in our exciting expansion plans and have the chance to really shape and influence the way the business grows, then we’d love to hear from you.

We also want our people to feel a sense of belonging at Pepper Money. We are committed to meeting our Diversity, Equality and Inclusion charter, further information can be found on the Careers section on our website.